The Gallery page shows everything uploaded for the event, by you and by the rest of the team.
Finding Files
- All types: switch between photos and videos
- All sections: show one schedule item, or General (untagged)
- Refresh: load the latest state, for example after previews finish
- Load more: the gallery loads 60 files at a time
- Grid or list: the two buttons at the start of the row show the files as cards, or as a list with a small preview, the name, the badge, the tag, the size and the date it was uploaded. Your choice is kept on this device
What a Card Shows
| Part | Meaning |
|---|---|
| Picture | The watermarked preview, exactly as parents and spectators see it |
| File name | The name the file had on your computer |
| Badge | Where the file is in its life. See the table below |
| Size | The size of your original |
| Last line | The item it is tagged to, or General |
| Badge | Meaning |
|---|---|
| Uploading | The file has not fully arrived |
| Processing preview | The watermarked preview is being made |
| Ready | Live |
| Failed | The preview could not be made. The reason is shown on the card |
| Removed (12 months) | The files were removed at the end of the hosting period. The card stays for its statistics |
Click a video's picture to play its preview.
Replacing a File
Use Replace (the upward arrow on a card) when you have a better version of the same shot, such as a colour-corrected photo or a re-cut video.
- The tag, the statistics, and anything already bought stay attached
- The old version keeps showing until the new one has fully arrived
- A photo can only be replaced by a photo, and a video by a video
- Only Ready files can be replaced. For a Failed file, delete it and upload again
Replacing is better than deleting and uploading again, which loses the tag and the statistics and leaves anyone who bought the item without the file.
Downloading an Original
The downward arrow on a card downloads your clean original, without a watermark. The link it opens works for ten minutes.
Deleting
- Tick the files
- Click Delete
- Confirm
Deleting is permanent. The original and the preview are both removed from storage and cannot be restored. If the file was only in the wrong place, re-tag it.
Item Links
When your provider has links, they are listed above the files under Item links, one per routine or item, with Open beside each. They follow the same filters: type an entry number to find one routine.
To delete links, click the bin beside one, or tick several and click Delete, then confirm. The dialog says what families get instead, which depends on how your provider reaches them. The files on your own storage or site are not touched, and the statistics are kept. If someone else deleted the same link first, you are told so.
Deleting only removes the link from Kompdesk: nothing on your own storage or site changes. A link made from your connected storage is not made again by the 30-minute check: to bring it back, click Link again beside its file under Settings, or add the link again on Upload. A link that was added by hand is different: once it is deleted, a video for that routine in your connected folder gets its link at the next check.
After 12 Months
Media is hosted for 12 months from the end of the event, then removed. The organiser is emailed 30 days before. Keep your own copies of your originals: the platform is a delivery service, not your archive.
Common Questions
Q: A card has stayed on "Processing preview" for a long time.
A: Click Refresh. Videos take a few minutes. A preview that is stuck is tried again automatically, and the file is marked Failed if it has still not worked after a day.
Q: The watermark is over the dancer's face.
A: The watermark is placed by the platform, the same way on every file, and cannot be moved per photo. Buyers and entitled participants receive the clean original.
Q: I deleted a file by mistake.
A: It cannot be restored. Upload it again from your own copy and tag it.