After purchasing tickets, you receive a secure link to view your ticket details. This page shows all the information you need for event day.
How to Access Your Tickets
After completing a ticket purchase, you receive:
- A confirmation page with a link to your tickets
- A confirmation email with the same link and your order number
The link looks like: kompdesk.com/tickets/[order-number]
You can access your tickets at any time by visiting this link. No login required.
What Your Ticket Page Shows
Order Status:
- Green "Order Confirmed": payment received, tickets are valid
- Yellow "Reservation Confirmed": tickets reserved but payment pending
Individual Ticket Cards:
Each ticket shows:
- Attendee name
- Day and date (with doors-open and event-start times)
- Ticket type and venue
- Status badge: Valid, Reserved, Checked In, Cancelled, or Expired
- Ticket number (a unique code for scanning at the door)
Order Summary:
- Event name and dates
- Venue
- Total cost
- Number of tickets
On Event Day
- Arrive at the venue with your tickets page open on your phone (or print it)
- Door staff will look your ticket up by its ticket number, or by your name
- Once admitted, your ticket status changes to "Checked In"
Important Notes
- Keep your ticket link safe. Anyone with the link can view your tickets
- Each ticket has a unique number and can only be checked in once
- If you purchased tickets for multiple people, each person has their own ticket card
- Cancelled or expired tickets cannot be used for entry
- Contact the event organiser if you have issues with your tickets