Event Tokens and Pricing

How event tokens work, what each tier includes, showcase pricing, and how to purchase tokens.

Kompdesk uses an event token model: each token lets you publish one event. You choose the token tier that matches your event size when you publish.


Token Tiers

Prices below are in South African rand. Tokens are also sold in EUR, USD, GBP and AUD; the purchase page shows your local price.

TierPricePerformance entriesTickets per dayDays
BronzeR1,499Up to 1502002 max
SilverR4,999Up to 5003503 max
GoldR7,999Up to 1,000500No limit
PlatinumR11,999Up to 3,0001,000No limit
DiamondR17,999UnlimitedUnlimitedNo limit

Showcase Event Tokens

A showcase is a live, ticketed, non-competitive event: no registrations, no entry fees, no judging, no results. It has its own token, at half the price of a standard event token, with a much larger ticket allowance, because ticketing is a showcase's only revenue stream.

TierShowcase priceTickets per showProgramme items
BronzeR749500Up to 150
SilverR2,499900Up to 500
GoldR3,9991,500Up to 1,000
PlatinumR5,9992,500Up to 3,000
DiamondR8,999UnlimitedUnlimited

Two rules to know:

  • A showcase token publishes showcase events only. It cannot be used for a competition.
  • A standard event token publishes anything, including a showcase. If you already hold event tokens, you can spend one on a showcase; the publish screen will tell you when you are about to, so you can buy a showcase token instead.

The ticket allowance counts per show. A showcase that runs a matinee and an evening performance on the same date gets the full allowance for each.


How Publishing Works

  1. When you click Publish Event, Kompdesk checks your event configuration (primarily duration and size) and determines the minimum required token tier.
  2. A confirmation dialog shows you which tier is needed, which token will be spent, and how many you will have remaining.
  3. On confirmation, one token is consumed and your event goes live.
  4. The token is permanently linked to your event. Unpublishing does not return the token.

Which Tier Do I Need?

Your minimum required tier is based on your event duration:

  • 1 to 2 day events: Bronze is sufficient
  • 3 day events: Silver required
  • Events of 4 or more days: Gold required

The tier also has to cover the entries already registered, and the tickets you plan to sell per day. A higher-tier token can always be used for a smaller event (a Gold token works for a 1-day event).

For a showcase, size the tier by your show's days and the number of items in your programme.


Mid-Event Upgrade

If your event was published with a lower tier and you later need higher limits, you can upgrade by paying the difference between tiers.

The upgrade is available from the Event Dashboard and Event Settings page. Once upgraded, the new tier limits apply immediately. A showcase upgrades along the showcase prices, so you pay the difference between showcase tiers.


Purchasing Tokens

  1. Go to Billing → Buy Tokens or navigate to Tokens → Purchase from the sidebar.
  2. Choose Event Tokens or Showcase Tokens, then pick a tier.
  3. Click Buy Now and complete payment in the checkout window without leaving the page.
  4. Once payment is confirmed, your token is credited to your account instantly.
  5. You can return to the purchase page to check your updated balance.

Payments are processed securely via Stripe and support credit and debit cards plus wallets such as Apple Pay and Google Pay.


Free Token Grant

New organizer accounts receive a complimentary Bronze event token valid for 12 months. This allows you to publish your first event at no cost. It is a standard event token, so it can publish a showcase too.


Token Expiry

Purchased tokens do not expire. Free grant tokens expire after 12 months from the date they were issued. Expiry dates are shown on the Billing page and on the Token Balance card on your dashboard.


Need Help?

If you need tokens urgently or have a billing issue, contact us at support@kompdesk.com and we will assist you.

Need more help?

Browse the Help Centre or email support@kompdesk.com.