If you cannot remember your password, Kompdesk lets you reset it via a secure email link. This works for all accounts that were created with email and password (not Google Sign-In accounts).
Step 1: Request a Reset Link
- Go to the Login page
- Click "Forgot Password?" below the password field
- Enter the email address you registered with
- Click "Send Reset Link"
You will see a confirmation message: "Check your email!"
Step 2: Check Your Email
- Open your email inbox (check spam/junk folders too)
- Look for an email from Kompdesk with a password reset link
- Click the link. It will open a "Create New Password" page
Did not receive the email?
- Check your spam or junk folder
- Make sure you entered the correct email address
- Corporate email providers (Microsoft Outlook, Google Workspace) may delay delivery
- Wait a few minutes and try again. There is a cooldown between attempts
Step 3: Create Your New Password
- Enter your new password (minimum 6 characters)
- Enter it again in the Confirm Password field
- Click "Reset Password"
You will see a success message and be redirected to the login page automatically.
Common Issues
| Problem | Solution |
|---|---|
| "This link has expired" | Reset links expire after a limited time. Go back to the login page and request a new one |
| "This link has already been used" | Each reset link can only be used once. Request a new link if you need to reset again |
| "Password is too weak" | Use at least 6 characters with a mix of letters and numbers |
| Never received the email | Double-check the email address, check spam, and try again after the cooldown |
Google Sign-In Users
If you signed up with Google Sign-In, you do not have a Kompdesk password. Simply click "Continue with Google" on the login page. If you need to reset your Google password, do so through your Google account settings, not through Kompdesk.